Decision-making and communication

Question 1 of 10

Active listening involves

A. looking away B. interrupting C. paying full attention and responding thoughtfully D. thinking about something else

Question 2 of 10

The first step in making a decision is to

A. ignore the problem B. act at once C. evaluate the result D. identify the problem or need

Question 3 of 10

The last step in decision-making is

A. identifying the problem B. evaluating the decision C. listing alternatives D. gathering information

Question 4 of 10

Feedback in communication shows

A. noise B. that the message was ignored C. that the message was received and understood D. a barrier

Question 5 of 10

A decision made after considering all alternatives is a

A. rational decision B. impulsive decision C. habitual decision D. random decision

Question 6 of 10

Group decisions in families are usually better when

A. children are excluded always B. one person decides alone always C. no one speaks D. all members share information and views

Question 7 of 10

Non-verbal communication includes

A. telephone calls B. letters C. emails D. facial expressions and gestures

Question 8 of 10

Family meetings help in

A. making joint decisions B. causing quarrels C. hiding information D. avoiding responsibilities

Question 9 of 10

In communication, the receiver's response to a message is called

A. noise B. feedback C. channel D. encoding

Question 10 of 10

Gestures, facial expressions and posture are forms of

A. formal letters B. written communication C. non-verbal communication D. radio broadcasts

Score so far

0 / 0

Answered0 / 10

1 2 3 4 5 6 7 8 9 10

New set of questions

Questions written by OtisamLMS in the style of the WASSCE. They are not WAEC past questions.

Past questions, worked solutions and curriculum-mapped study material for JHS and SHS students and teachers in Ghana.

Learn

About