Management in Living

Question 1

1Gestures, facial expressions and posture are forms of

Easy

A. formal letters B. radio broadcasts C. written communication D. non-verbal communication

Question 2

2In communication, the receiver's response to a message is called

Easy

A. channel B. feedback C. encoding D. noise

Question 3

3Group decisions in families are usually better when

Hard

A. no one speaks B. children are excluded always C. all members share information and views D. one person decides alone always

Question 4

4Family meetings help in

Easy

A. causing quarrels B. hiding information C. making joint decisions D. avoiding responsibilities

Question 5

5Active listening involves

Easy

A. thinking about something else B. looking away C. interrupting D. paying full attention and responding thoughtfully

Question 6

6The first step in making a decision is to

Easy

A. act at once B. identify the problem or need C. evaluate the result D. ignore the problem

Question 7

7A decision made after considering all alternatives is a

Easy

A. habitual decision B. impulsive decision C. random decision D. rational decision

Question 8

8The last step in decision-making is

Easy

A. evaluating the decision B. listing alternatives C. identifying the problem D. gathering information

Question 9

9Feedback in communication shows

Easy

A. that the message was received and understood B. noise C. a barrier D. that the message was ignored

Question 10

10Non-verbal communication includes

Easy

A. facial expressions and gestures B. letters C. telephone calls D. emails