Business Management

Question 1

1Herzberg's hygiene factors include

Medium

A. salary and working conditions B. responsibility only C. achievement and recognition D. promotion only

Question 2

2Training workers away from their workplace, for example at a college, is

Easy

A. off-the-job training B. on-the-job training C. job rotation D. induction

Question 3

3Herzberg's motivators include

Hard

A. pay and working conditions B. achievement, recognition and responsibility C. job security only D. company policy

Question 4

4Redundancy occurs when

Easy

A. a worker is promoted B. a worker retires C. a job is no longer needed D. a worker misbehaves

Question 5

5According to Maslow, the most basic human needs are

Easy

A. esteem B. social needs C. self-actualisation D. physiological needs such as food and shelter

Question 6

6Dismissal of an employee for serious misconduct is called

Medium

A. redundancy B. promotion C. retirement D. summary dismissal

Question 7

7Vroom's expectancy theory links motivation to

Hard

A. expectancy, instrumentality and valence B. physiological needs only C. pay alone D. hygiene factors

Question 8

8On-the-job training takes place

Hard

A. at the workplace while working B. at a university C. before recruitment D. only abroad

Question 9

9Moving workers between different jobs to widen their skills is

Easy

A. promotion B. redundancy C. job rotation D. job enlargement only

Question 10

10Fringe benefits are

Easy

A. extra benefits given to employees besides wages B. fines C. taxes D. deductions from pay